LoopOn's privacy policy helps you understand what information we do and don't collect at LoopOn, how LoopOn uses this information, and the choices available to you. This privacy policy has been updated to reflect the new General Data Regulation Protection (GDPR) (EU) 2016/678 act implemented on 25 May, 2018.
The responsible body of data protection:
Kremsa Digital
Inc. 87E. Green St. Suite #308
Pasadena, CA 91105
Appointed Data Protection Officer / Data Controller: Daniel Kremsa
When we use the words "LoopOn," "we,", "our," or "us" throughout this policy, we're referring to LoopOn, which is the company that employs account managers to provide you with the services listed on our website. When we talk about "services" in this policy, we are referring explicitly to the actions our subcontracted account managers commit in order to help you grow your social media accounts.
By using the Services we provide, you agree to be bound by the Terms & Conditions outlined on our website.
Types of Data collected Among the types of Personal Data that this Website collects, by itself or through third parties, there are: email address, Cookies, Usage Data, first name, last name and country.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website. Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Data Controller.
Any use of Cookies – or of other tracking tools – by this Website or by the Data Controllers of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.
Users are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the third party's consent to provide the Data to the Data Controller.
Customer Data
Any content and information submitted by our registered users in order to help our account managers provide Services are collected and referred to in this policy as "Customer Data." While LoopOn collects or processes Customer Data, it does so on behalf of the customer. This means that Customer Data is used to help our subcontracted account managers provide the best service they can. LoopOn does not trade, misuse, or expose Customer Data outside of the company. Certain Customer Data is accessible to subcontracted account managers but is handled discreetly and within strict parameters mentioned between the company and the subcontracted manager. This means Customer Data is handled safely.
To improve our Services. We look into how our customers navigate across our dashboard portal in order to inform our account managers, allowing them to provide better more accurate Services to the LoopOn user.
To maintain better support. When contacted with a problem, LoopOn uses the information a customer has provided to respond.
Billing purposes. When account data provides billing information, LoopOn uses this to accuratenly account for billing and payments.
How Customer Data is collected is specified in the Section § Information on Personal Data Processing
Website Visitor Data
Any content and information consented and submitted by our website visitors in order to help LoopOn better tailor off-site experiences, of which may include advertisements (remarketing). While LoopOn collects or processes Website Visitor Data, it does so with explicit consent of the Website Visitor. LoopOn does not trade, misuse, or expose Website Visitor Data outside of the company. Certain Website Visitor Data may be used to improve the Company's understanding of its target audience. Website Visitor Data is anonymized unless specified.
We use miscellaneous types of information when we provide Services to our Website Visitors. Uses include:
To improve our Services. We look into how our website visitors navigate across our website in order to provide better, more accurate Services.
To maintain better support. When contacted with a query, LoopOn uses the information a website visitor has provided to respond.
How Website Visitor Data is collected is specified in the Section § Information on Personal Data Processing
How Data Is Processed
LoopOn takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to LoopOn , in some cases, the Data may be accessible to certain employees in charge and the Data Controller, who are involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Data Controller. The updated list of these parties may be requested from LoopOn at any time.
Legalities of Data Processing
LoopOn may process Personal Data relating to Users provided one of the following is applicable:
LoopOn and its Data Protection Officer can and will gladly help clarify the specific legal basis that applies to said processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Where Data is Processed
The Data is processed at the Data Controller's operating offices and in any other places where the parties involved in the processing are located. Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
If broader protection standards are applicable, Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Data Controller to safeguard their Data.
If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Data Controller using the information provided in the contact section.
Data Retention
Personal Data shall be processed and stored for as long as required by the legitimate purpose they have been collected for.
The Company collects Personal Data in and through the use of the following services:
Analytics
LoopOn uses Analytics platforms to monitor its web traffic and better understand behavior of the User.
GOOGLE ANALYTICS (GOOGLE INC)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States - Opt Out Here
Contact With User
LoopOn gets in touch with Website Visitors and/or Users who opted-in to using our service or receiving a newsletter..
MAILING LISTS (MAILERLITE, SENDGRID, MAILCHIMP)
By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Website. Your email address might also be added to this list as a result of signing up to this Website or after making a purchase.
Personal Data collected: Country, Email Address, First & Last Name
Place of processing: United States - Opt out via email Unsubscribe link.
Displaying Content From External Platforms
You are able to view content on our website in and through services provided by external platforms. External platforms may still collect web traffic data for the pages where the service is installed, even when Users do not use it.
GOOGLE FONTS (GOOGLE INC.)
Google Fonts is a typeface visualization service provided by Google Inc. that allows this Website to incorporate content of this kind on its pages.
Personal Data collected: Usage Data and various types of Data as specified in the privacy policy of the service.
Place of processing: United States - See their Privacy Policy attached
Payment Providers
Payment providers enable LoopOn to process Credit Card and Debit Card purchases. LoopOn shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction. Transactions are created, conducted, and processed on a third-party website.
PAYPAL (PAYPAL HOLDINGS INC.)
PayPal is a payment processor offered by PayPal Holdings Inc. The payment provider allows us to process transactions on behalf of the Customer
Personal Data collected: Name, Country, Billing Details, other Payment Data and various types of Data as specified in the privacy policy of the service.
Place of processing: United States - See their Privacy Policy attached
Support
This type of service has the purpose of helping users with their queries pertaining to the Service provided by LoopOn.
ZENDESK (ZENDESK INC.)
Zendesk is a customer service software. They are a fully GDPR compliant solution.
Personal Data collected: various types of Data as specified in the privacy policy of the service.
Place of processing: United States - See their Privacy Policy attached
Services we provide are unavailable to children under the age of 18. If a child under the age of 18 has provided us with their information without a consenting parent/guardian, please contact us immediately.
Users may exercise rights regarding the processing of their Personal Data by the Data Controller and/or the Company. Depending on the protection standards of the region the User finds themselves in, the User might have the right to:
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Data Controller or for the purposes of the legitimate interests pursued by the Data Controller, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Data Controller is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
Any requests to exercise User rights can be directed to the Data Controller through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Data Controller as early as possible and always within one month.
Most provisions of this document concern all Users. Some provisions expressly only apply if the processing of Personal Data is subject to broader protection standards.
Such broader protection standards apply when the processing:
Cookies are miniature text files that are sent by us to your computer, and from your computer or mobile device to us. Some of the purposes for which Cookies are installed may also require the User's consent.
Where the installation of Cookies is based on consent, such consent can be freely withdrawn at any time following the instructions provided in this document.
Technical Cookies and Cookies serving aggregated statistical purposes
The Website of LoopOn uses Cookies to save the User's session and to carry out other activities that are strictly necessary for the operation of this Website, for example in relation to the distribution of traffic.
Activity re. Saving of Preferences, Optimizations, and Statistical Information
This Website uses Cookies to save browsing preferences and to optimize the User's browsing experience. Among these Cookies are, for example, those used for the setting of language and currency preferences or for the management of first party statistics employed directly by the Data Controller of the site.
Third Parties Using Cookies
Some of the services listed below collect statistics in an anonymized and aggregated form and may not require the consent of the User or may be managed directly by the Data Controller - depending on how they are described - without the help of third parties.
If any third party operated services are listed among the tools below, these may be used to track Users’ browsing habits – in addition to the information specified herein and without the Data Controller’s knowledge. Please refer to the privacy policy of the listed services for detailed information.
GOOGLE ANALYTICS (GOOGLE INC)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States - Opt Out Here
PROOF (Proof Technologies LLC.)
Google Analytics is a social proof plugin service provided by Proof Technologies LLC. Proof may utilize Data collected to track and examine the use of this Website in order to display publicly available information on non-European Customers. Proof list themselves as a GDPR compliant company.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States - See their Privacy Policy
Since the installation of third-party Cookies and other tracking systems through the services used within this Website cannot be technically controlled by the Data Controller, any specific references to Cookies and tracking systems installed by third parties are to be considered indicative. In order to obtain complete information, the User is kindly requested to consult the privacy policy for the respective third-party services listed in this document.
Given the objective complexity surrounding the identification of technologies based on Cookies, Users are encouraged to contact the Data Controller should they wish to receive any further information on the use of Cookies by this Website.
Legal Action
The User's Personal Data may be used for legal purposes by the Data Controller in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.
The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.
Additional information about User's Personal Data
In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
System Logs
For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) use other Personal Data (such as the IP Address) for this purpose.
Information not mentioned in this Privacy Policy
More details concerning the collection or processing of Personal Data may be requested from LoopOn at any time. Please see the contact information at the beginning of this document.
“Do Not Track” Requests
This Website does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.
We may occasionally update this policy. If you continue using the Services we provide after changes are put into effect, you hereby agree to our latest policy revision.
Contact Us
If you have any questions about this Privacy Policy, please do not hesitate to contact us addressing the Data Controller as specified above in the section "Appointed Data Protection Officer / Data Controller".